Refund Policy

1) Consultation Session Fees

All consultation session fees are strictly non-refundable once payment is made, regardless of cancellation, reschedule request, or no-show.

2) Technical Issues

• If our system fails, a free reschedule will be provided.
• If the issue is on the client's side (internet/device/power failure), no refund will be issued, and the session will be considered utilized.

3) Duplicate/Erroneous Charges

Any duplicate or erroneous charges will be fully refunded after verification.

4) Processing

Refunds (for duplicate/erroneous charges only) are initiated within 3–10 business days and returned to the original payment method.